Terms and Conditions

Effective Date: 23/07/2025

 

Welcome to Gathered Thyme. By placing an order on our website, you agree to the following terms and conditions:

 

1. Orders & Payments:

All prices are listed in Kenya Shillings and include applicable taxes.

Full payment is required at checkout via the available payment methods.

 

2. Deliveries:

Deliveries are made on your selected date and time range.

It is your responsibility to ensure someone is available to receive the order.

 

3. Returns & Refunds:

Due to the perishable nature of our products, we do not accept returns.

If there is an issue with your order, please contact us within 24 hours and we will do our best to resolve it.

 

4. Allergens & Dietary Needs:

Our meals may contain allergens including but not limited to dairy, gluten, and nuts. Please refer to individual product descriptions or contact us with any questions before ordering.

 

5. Intellectual Property:

All content on our website (including logos, recipes, images, and text) is the property of Gathered Thyme and may not be reproduced without permission.

 

6. Limitation of Liability:

Gathered Thyme is not liable for any indirect, incidental, or consequential damages related to the use of our products or services.

 

7. Governing Law:

These terms are governed by the laws of Kenya.

 

Contact Us:

If you have any questions or concerns, please contact: orders@gatheredthyme.com